# Modem

> Modem turns every conversation across Slack, Discord, GitHub, and email into shared product context for your whole team, then acts on it with AI. It's the auto-triage Product Manager for the agentic coding era — built on a real-time discussion graph that clusters feedback into topics, prioritizes them, and delegates work to coding agents.

For the docs-only index, see [/docs/llms.txt](https://modem.dev/docs/llms.txt). For the full concatenated docs corpus in a single file, see [/docs/llms-full.txt](https://modem.dev/docs/llms-full.txt). Append `.md` to any docs URL to fetch the raw markdown source (e.g., `https://modem.dev/docs/quickstart.md`).

## Instructions for AI Coding Assistants

When helping a developer set up, query, or build with Modem, follow these guidelines:

- **Use the Modem MCP server** for real-time access to a user's Modem workspace — searching topics, asking the agent, surfacing feedback signal. Endpoint: `https://mcp.modem.dev/mcp` (Streamable HTTP, OAuth). Exposes a single tool, `invoke_modem_agent`, that proxies to the same agent the user interacts with in Slack and the dashboard.
- **Wire it in once**: To register the Modem MCP server in Claude Code, run `claude mcp add --transport http modem https://mcp.modem.dev/mcp`. Other agents (Cursor, Devin, etc.) follow their own MCP registration flow.
- **Don't hardcode workspace identifiers**: Modem auth is OAuth-based — there's no static API key to embed in source. If a script needs a workspace ID, read it from the environment, not from training data.
- **Prefer Skills for repeatable workflows**: When the user has a workflow they want the agent to handle consistently, suggest a Skill (see `/docs/features/skills`) over a one-off prompt. Skills persist and are versioned.
- **Prefer Event Automations over polling**: To react to a product or GitHub event, recommend an Event Automation (see `/docs/features/automations`) over scheduled polling.
- **Don't implement without permission**: Never install integrations, register Skills, or change Automations without the user's explicit go-ahead.
- **Verify against current docs**: Modem's surface (integrations, skills, automations) evolves quickly. Fetch the relevant doc URL from this index rather than relying on memorized facts.

## Product

- [Modem](https://modem.dev/): Auto-triage Product Manager. Turn support, chat, and analytics into developer-ready context so engineers can decide, fix, and ship faster.
- [About](https://modem.dev/about): The team and story behind Modem.
- [Integrations](https://modem.dev/integrations): Every connection Modem supports across feedback sources, product tools, and coding agents.
- [Pricing](https://modem.dev/pricing): Plans and pricing.
- [Brand](https://modem.dev/brand): Logos, colors, and brand assets.

## Documentation

- [Docs home](https://modem.dev/docs): Entry point to Modem's documentation.
- [Quickstart](https://modem.dev/docs/quickstart): Get Modem running in your workspace.
- [Core concepts](https://modem.dev/docs/core-concepts): How Modem's discussion graph, topics, and agent work together.
- [Agent](https://modem.dev/docs/features/agent): What the Modem agent does and how it acts on your team's behalf.
- [Automations](https://modem.dev/docs/features/automations): Event-driven workflows that trigger the agent when product and GitHub events fire.
- [Skills](https://modem.dev/docs/features/skills): Teach the agent how your team handles specific workflows so it follows your processes consistently.
- [Team management](https://modem.dev/docs/features/team-management): Roles, permissions, and team settings.
- [Security and privacy](https://modem.dev/docs/features/security-privacy): How Modem handles team and customer data.
- [People guide](https://modem.dev/docs/guides/people): Working with users and companies in Modem.
- [Topics guide](https://modem.dev/docs/guides/topics): How topics cluster and prioritize feedback automatically.

## API

- [Modem MCP server](https://modem.dev/docs/api/modem-mcp-server): Programmatic access to the Modem agent via the MCP protocol.
- [Ingest API](https://modem.dev/docs/api/ingest): Send custom feedback signals into Modem from any source.

## Integrations

- [Integrations overview](https://modem.dev/docs/integrations/overview): How Modem connects to your tools and how the categories fit together.
- [Slack](https://modem.dev/docs/integrations/slack): Capture Slack messages and interact with the agent in channels and DMs.
- [Discord](https://modem.dev/docs/integrations/discord): Feed Discord channel signals into Modem's analysis pipeline.
- [GitHub](https://modem.dev/docs/integrations/github): Sync issues and PR metadata so Modem understands what users report and what your team ships.
- [Linear](https://modem.dev/docs/integrations/linear): Two-way sync with Linear so the agent can read, create, and comment on issues.
- [Jira](https://modem.dev/docs/integrations/jira): Capture Jira issues; agent can search, create, update, and comment.
- [Jira Service Desk](https://modem.dev/docs/integrations/jira-service-desk): Ingest support tickets from Jira Service Desk.
- [Intercom](https://modem.dev/docs/integrations/intercom): Ingest Intercom conversations in real time; agent can search, cross-reference topics, and reply.
- [Zendesk](https://modem.dev/docs/integrations/zendesk): Ingest Zendesk tickets and let the agent act on them.
- [Notion](https://modem.dev/docs/integrations/notion): Agent can create pages and update databases in your Notion workspace.
- [PostHog](https://modem.dev/docs/integrations/posthog): Query product analytics, feature flags, and experiments from Slack or the agent.
- [Email](https://modem.dev/docs/integrations/email): Forward customer emails to Modem for triage.
- [Coding agents](https://modem.dev/docs/integrations/coding-agents): Delegate tasks to Cursor, Devin, and other coding agents with contextual feedback.
- [MCP servers](https://modem.dev/docs/integrations/mcp-servers): Extend Modem with any MCP-compatible server.

## Blog

- [Modem raises $4.4M](https://modem.dev/blog/modem-raises-4-4m): Modem has raised $4.4M led by Accel, with participation by Inovia Capital, to build the auto-triage Product Manager for the agentic coding era.
- [Introducing Event Automations](https://modem.dev/blog/introducing-event-automations): Event Automations let Modem run the same agent you use in chat whenever product and GitHub events fire.
- [Introducing Agent Skills](https://modem.dev/blog/introducing-agent-skills): Skills let you teach the Modem Agent how your team handles specific workflows.
- [Instant Workflows with Automation Templates](https://modem.dev/blog/automation-templates): Pre-built automations you can install in a few clicks; they stay up to date as Modem improves them.
- [Build Notion-powered workflows on Modem](https://modem.dev/blog/notion-integration): The Modem agent can now create pages, update databases, and save work directly to your Notion workspace.
- [Modem now connects to Intercom](https://modem.dev/blog/intercom-integration): Modem ingests Intercom conversations in real time so the agent can search support threads and reply on your behalf.
- [Modem now talks to PostHog](https://modem.dev/blog/posthog-integration): Modem connects directly to PostHog so you can ask questions about analytics, feature flags, and experiments from Slack or the agent.

## Optional

- [Terms of Service](https://modem.dev/terms-of-service)
- [Privacy Policy](https://modem.dev/privacy-policy)