Your auto-triage product manager
Modem turns scattered feedback—from users, teammates, and software—into actionable, living issues. Save time, reduce bottlenecks, and ship faster.
Because coding isn't the slow part
Teams are still spending too many cycles chasing down feedback, curating their backlog, and following up with users. Tedious work often done by a single person who holds all the context and bottlenecks execution. Modem fixes that.
Build what's important
Every bug report, every feature request — automagically clustered and prioritized
Rich company & user profiles to understand who matters and who can wait
Answer complex questions about user needs in seconds
New ConversationWhat are the biggest issues my customers are facing?
Here are three conversations from this week with lots of activity and high priority customers:
High
High
Medium
ProductI've been encountering frequent timeout errors when trying to search in the web app
@modem can you make a ticket for this, include any other relevant conversations, and assign me?
Done! This problem has been mentioned by two external customers as well. I've included a rollup in the ticket.
Timeout issues when searching in web app
Issue ENG-2831 in Linear
Multiple customers have reported timeout errors when searching in the web app. Here is...
Never miss a thing
Every product conversation from every channel in one place
Create context-rich tickets without leaving chat
Personalized updates & digests — every teammate sees what matters to them
Actually close the loop
Delegate tasks to software engineers and coding agents
Notify customers when their requests ship
Generate release notes tailored for each stakeholder
New ConversationCan you send our customers release notes every Monday at 9am based on what we've merged?
I created a scheduled task to post release notes for your customers based on your team's Github and Linear history:
Post Release Notes
Every Monday at 9am PT
Would you like me to ask you first with the notes for approval?
The end of product bottlenecks
Built by developers
of esteemed software tools
Justin Giancola
Software Engineer
Before: Eng at Precision Nutrition, Alma
