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What is Modem?

Modem connects to the places where your users already talk (Slack, Discord, GitHub, Linear, email) and uses AI to make sense of all that conversation. It discovers topics, categorizes feedback, links people across platforms, and gives you a single place to understand what your users actually care about. It also acts on what it finds. For example, Modem can:
  • Create context-rich tickets in Linear from chat conversations
  • Delegate coding tasks to Cursor or Devin with full user feedback context
  • Draft release notes tailored to specific stakeholders
  • Notify customers when their requested features ship
  • Schedule and send weekly feedback digests
These work automatically, on a schedule, or with direct instruction through the Modem Agent.

Features

Who Uses Modem?

  • Product Managers get a centralized view of all user feedback without manual triaging
  • Founders understand customer pain points and priorities in real-time
  • Engineering Teams access context-rich bug reports with full discussion history
  • Customer Success tracks sentiment and engagement patterns across customers

How It Works

1

Connect your data sources

Install the Slack app, Discord bot, or GitHub integration. Modem starts ingesting messages and events immediately.
2

AI analyzes your conversations

Modem automatically discovers topics, segments conversations, and categorizes feedback by type (bug reports, feature requests, praise, complaints).
3

Explore and act

Use the dashboard to browse topics, search across sources, and use the Modem Agent to ask questions and take action.

Ready to Get Started?

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Quickstart

Connect your first integration in about five minutes.