Modem

Your agents.
The whole picture.

Give every agent the customer context to do useful work. What happened, who it affects, and what needs to happen next.

A Claude Code transcript connects to the Modem MCP server and finds a customer issue affecting 11 accounts.

MCP

Customer context in the agent you already use. Connect Claude Code, Cursor, Codex, and more.

Connect your agent
A teammate asks who was waiting for a shipped fix. Modem finds the affected accounts and outstanding follow-up.

Slack

Ask a question, create a ticket, or close the loop with customers, right where your team works.

Meet Modem in Slack
An illustrative TypeScript API example shows customer topics, account counts, and a linked ticket.

API

Build your own workflows on top of the same topics, customer evidence, and current work state.

Explore the API

Give your agents the
current shape of the world.

Agents need more than a pile of old messages. Modem connects new signals to what you already know, updating the picture while keeping the evidence behind it.

New signals arrive

Customer conversations, decisions, and product updates flow into Modem.

Context comes together

Each signal connects to the right topics, people, companies, and work.

Your agents get the current picture

Fresh summaries, current state, and source evidence, ready for the next question.

Model Context Protocol

Your favorite agent,
up to speed.

Connect Modem to the tools you already use. Search customer conversations, investigate a topic, and bring the evidence into your next plan or pull request.

Read the MCP docs
Terminal
claude mcp add --transport http modem \
    https://mcp.modem.dev/mcp

Run /mcp inside Claude Code, then finish authorization in your browser.

Native Slack agent

Bring the answer
into the conversation.

Mention @Modem to bring customer context into the channel. Get the whole story without asking your team to leave the conversation.

  • Turn conversations into tickets
  • Answer questions together
  • Keep the team in the loop
Explore the Slack integration

The Modem agent

Ask. Inspect. Then get to work.

Work with an agent right beside your customer evidence. Ask follow-up questions, compare priorities, create tickets, and turn what you learn into a plan.

A customer topic and its source conversations sit beside the Modem agent, which recommends an autoscaling fix based on affected accounts.The Modem agent answers a prioritization question with rich topic cards linked to customer evidence.
Answers connected to your customer evidence.Try Modem

Useful agents. Clear boundaries.

  • Your permissions apply

    MCP access is scoped to the organization you authorize. Write tools check your existing role before making changes.

  • Control where agents act

    Manage agent write access for supported integrations, so your team decides which tools Modem can make changes in.

  • See what happened

    Review agent activity and inspect the evidence behind changes. Trace the work, then use the agent to make corrections.