Capture messages from your Slack workspace and interact with the Modem agent directly from channels and DMs.

• Choose which channels are monitored and which ones have agent access
• Add channel-level context so the agent understands its purpose
• DM or @mention the agent to ask questions or perform tasks

Capture messages from your Discord server and feed them into the same analysis pipeline as your other sources.

• Subscribe to specific channels and add context for the agent
• Combine Discord signals with other sources for a unified view
• Messages are classified and grouped into topics in real time

Sync issue and PR metadata so Modem understands what users are reporting and what your team is shipping.

• Capture issues as user feedback alongside your other sources
• PR titles, descriptions, etc. give the agent shipping context
• When a PR merges, Modem matches it back and suggests who to follow up with

Capture Jira issues and give the Modem agent access to search, create, update, and comment on them.

• Monitor selected projects for new issues, updates, and comments
• Bring status, issue type, priority, reporter, assignee, and source URLs into Modem
• Search issues, create follow-up tickets, or add comments from agent conversations

Capture customer support requests from Jira Service Management projects as real-time feedback threads.

• Capture customer requests, public replies, and internal notes
• Track request status, type, priority, reporter, assignee, and source URLs
• Link reporters and commenters to Modem people and companies when Jira returns email addresses

Capture support conversations in real time and combine them with feedback from your other sources.

• Conversations are grouped with other sources to surface trends
• Leverage conversations, replies, notes, CSAT ratings, and Fin AI involvement
• If enabled, the agent can reply, tag, and manage conversations from Modem

Capture support tickets and conversations from Zendesk and connect them to feedback from every other source.

• Bring tickets, comments, requester details, tags, and status into Modem
• Requests are grouped with other sources to surface trends
• Use support context in agent tasks, reports, and follow-up workflows

Use Notion as a knowledge source for the agent and create pages, databases, and docs from your feedback data.

• Search pages and databases, read content, query with filters
• Create pages, update properties, and add comments with approval
• Reference Notion content in complex agent tasks and automations

Query your PostHog product analytics, feature flags, experiments, and error tracking for complex reports and agent tasks.

• Combine user sentiment with behavioral data in agent tasks
• Check feature flag rollouts and A/B test significance
• Generate reports that pair usage analytics with qualitative feedback

Give the agent access to your Linear workspace to search, create, and update issues on demand.

• Intelligently link feedback to existing issues so nothing gets duplicated
• Create issues from conversations with customer quotes and user stories
• Update status, priority, assignee, or comments from the dashboard or Slack

Route email feedback into Modem through a dedicated inbound address.

• Get a unique address to forward customer feedback individually or in bulk
• Sender addresses link people across platforms into one unified profile
• Reach people who aren't on Slack, Discord, or your other platforms

Delegate implementation tasks to Cursor Cloud Agents directly from the Modem agent, enriched with feedback context.

• The agent pulls bug reports and user quotes into the task description
• Targets your connected GitHub repos and creates PRs
• Check task status and get PR links from the agent

Hand off multi-step coding tasks to Devin from the Modem agent with feedback context included in the task brief.

• The agent enriches task descriptions with feedback and repro details
• Runs against your connected repos; creates PRs when done
• Send follow-up messages to redirect or add context mid-task

Search the live web from the agent to pull in current information it wouldn't otherwise have.

• Query public web results from any agent conversation in real time
• Check competitor announcements, docs, changelogs, or industry context
• Power automated reports that combine feedback with web searches

Connect any service that offers MCP and use it in agent conversations or automations.

• Plug in any MCP-compatible tool; the agent discovers its capabilities
• Build prompts and automations that orchestrate actions across your systems
• Combine with other integrations to create powerful custom actions

Capture public posts matching search queries you define and combine them with feedback from your other sources.

• X data feeds into the same topic pipeline as Slack, Discord, and Intercom
• Define search queries with X API syntax for mentions, keywords, or accounts
• Act on X feedback the same way as any other source

Delegate tasks to Claude Code from the Modem agent, enriched with conversation context and feedback data.

• Compose task descriptions with bug reports, user quotes, and topic data
• Works against your connected GitHub repos
• Runs asynchronously; check status and results through the agent