Integrations
- Salesforce. Connect Salesforce to query accounts, contacts, and opportunities, and weigh feedback against your pipeline. Salesforce docs
- Stripe. Connect Stripe to see revenue alongside feedback, trigger automations by trial or paying status, and sort feature requests by retention revenue. Stripe docs
- Pull topics into your AI tools. Connect Modem's MCP server to OpenCode, Claude, Cursor, or any client to pull topics and more into your existing tools. Coding agents docs
- Public API is live. Access the same data you see in the dashboard, programmatically. API reference
Automations
- Multiple triggers per automation. Listen for multiple events across sources in a single automation.
- Configurable delay. Event-triggered automations can wait up to seven days before running.
- Reply in Slack threads. The agent responds in tagged and automation-started Slack threads when it helps.
- Failure alerts. When a scheduled run fails, Modem DMs the automation's owner with the details.
Agent
- Artifacts as Slack files. Sandbox artifacts arrive as native Slack file uploads, so you download or preview reports, CSVs, and images right in the thread.
Billing
Integrations
- Jira, Jira Service Desk, and Zendesk. Sync issues and tickets and let the agent act on them.
- Modem in Discord. Mention the agent in Discord to ask questions and get work done without leaving your server. Discord docs
- MCP server. Connect Modem to your own AI tools and assistants over MCP. MCP servers docs
Product & Workflows
- Claude Code agent. Hand off bug fixes and feature work to a coding agent. Coding agents docs
- GitHub triggers by repo. Filter GitHub-triggered automations by repository.
- Internal-only Slack destinations. Restrict automation messages to internal channels, now the default.
- Revamped topics view. Quick views for needs-triage and unresponded, plus advanced filter options. Topics guide
Agent
- Agent Skills. Save reusable instructions that shape how the agent handles specific workflows. Skills docs
- Agent Memories page. View and manage the persistent facts the agent has learned about your org. Agent docs
- Live GitHub issue state. The agent queries current GitHub issue state, so automation reports reflect where things stand.
- Faster, smoother responses. Improved agent streaming performance and responsiveness.
Automations
- Automation templates. One-click recipes to start from. Automations docs
- New create and edit page. A cleaner, simplified layout for building automations.
Topics
- Inline include and exclude. Flip a topic filter between include and exclude in place with is / is not toggles. Topics guide
- Cleaner list by default. The topics list hides discussions and very-low-priority items by default. Topics guide
Integrations
- Intercom read-only mode. Connect Intercom without granting write access. Intercom docs
- Per-repo GitHub issue ingestion. Choose which repositories feed issues into Modem. GitHub docs
Platform
- Billing lifecycle emails. Plan-aware emails, usage warnings, and credit-allowance notifications.
- Steadier login. Signed-in users are no longer forced to re-authenticate when they visit the login page.
Topics
- Topics track their PRs. Topics auto-link to related pull requests as they open, merge, and close. GitHub docs
- Lifecycle timeline. A topic's action timeline shows the full lifecycle from started to merged to resolved to dismissed. Topics guide
- Customizable prioritization. Topic prioritization is more accurate, with customizable scoring guidance and visible reasoning. Topics guide
Integrations
- Notion. Connect your Notion workspace and the agent can search and reference your pages and databases. Notion docs
- Linear customer records. The Linear integration reads Linear customer entities. Reconnect Linear to enable it. Linear docs
Agent
- Interactive entity cards. Agent responses include clickable cards for topics, people, and companies. Agent docs
Dashboard
- Reorganized settings. Settings are grouped into sections with icons and a collapsible mobile nav.
- Better mobile experience. Improved layouts across agent chat, company detail, and settings.
- Redesigned Slack channel settings. See and edit context per channel. Slack docs
- Private repo issues filtered. Private-repo GitHub issues are filtered from ingestion by default. GitHub docs
Topics
- Advanced filters. Build complex filter combinations on the topics list. Topics guide
- Team-involved indicator. The list flags topics your team has already responded to. Topics guide
- Redesigned topic detail. A cleaner layout with improved chat threading.
- Inline category and issue-type edits. Edit a topic's category and issue type from the detail page.
- Promote a conversation into a topic. Turn any conversation group into its own topic. Topics guide
Agent
- Edit automations with the agent. Create or tweak automations with the agent. Automations docs
- Agent memory across chats. The agent saves and recalls memories you set from one conversation to the next. Agent docs
Integrations
- Intercom. Connect Intercom to bring support conversations into Modem. Intercom docs
- Slack suffix auto-join. Slack auto-join matches channel suffixes, not just prefixes. Slack docs
- Public ingest API. Send messages from custom sources into Modem. API reference
More
- Emoji shortcodes. Shortcodes like :rocket: render as real emoji.
- Company avatars on tooltips. Company avatars show correctly on people tooltips.
- Early Adopter Program. Owners can opt in from settings to get new features first.
Agent
- Clarifying questions with buttons. The agent asks multiple-choice questions with clickable options. Agent docs
- Thumbs up and down. Rate agent responses in the transcript. Agent docs
Automations
- Output channels. Set where an automation delivers, email, Slack, or specific people, separately from the prompt. Automations docs
- Continue with the agent. Automation emails link into the agent chat to pick the conversation back up. Automations docs
- Merged-PR trigger. Fire an automation when a GitHub pull request merges. GitHub docs
- Capabilities model. Tool access uses the same unified capabilities picker as agent chat.
Integrations
- PostHog. Connect PostHog so the agent can query analytics, feature flags, and experiments. PostHog docs
- OAuth for MCP servers. Custom MCP connections support OAuth. MCP servers docs
- MCP tool toggles. Enable or disable individual tools per MCP connection. MCP servers docs
- Cursor and Devin visibility. Coding-agent integrations appear on the org integrations page. Coding agents docs
Settings
- Slack channel table. A sortable, filterable channel list with bulk watch and unwatch. Slack docs
- Primary email settings. Change your primary email from a linked GitHub or Google account.
Platform
- Forwarded email parsing. Modem detects forwarded emails and captures the original sender and content.
- Alerts for all members. High-priority topic alerts go to all org members, not just owners.
Agent
- Don't Ask mode. Turn on Don't Ask mode and the agent auto-approves tool actions to run a task start to finish. Agent docs
- Rich entity cards. Topics, people, and companies render as interactive preview cards in responses. Agent docs
- Share conversations. A share button sits at the top of the chat header for one-click access.
- Prompt cookbook. Simplified prompt suggestions in a new layout.
Automations
- Event-triggered automations. Automations fire on events, like a new high-priority topic, not just a schedule. Automations docs
- Model selection. Choose Fast, Balanced, or Smart for each automation. Automations docs
- Per-automation tool controls. Choose which tools each automation can use. Automations docs
- Redesigned schedule UI. A cleaner daily and interval scheduling interface.
Billing
- New billing page. Cumulative usage graphs and projected usage.
CRM
- History timelines. Person and company pages show activity timelines. People guide
Platform
- Per-channel Slack ingestion. Control which Slack channels are ingested from the Channels settings page. Slack docs
- Image OCR on ingestion. Images and screenshots are OCR-scanned during ingestion, so their text feeds topic analysis.
- Faster page loads. Topics, People, and other list pages load noticeably faster.
Agent
- Image understanding in Slack. The agent reads a screenshot shared in a thread, extracts its text, and answers questions about it. Slack docs
- Bulk Slack messaging. Send the same message to multiple channels or users with a single approval. Slack docs
- Slack Connect write guard. A Slack setting blocks the agent from posting in externally-shared channels. Slack docs
- Accurate token usage. The token usage bar shows actual usage instead of inflated counts.
Integrations
- MCP Servers. Connect external tool servers like Sentry or DevCycle so the agent can use their tools, configured per org and shared across members. MCP servers docs
CRM
- Auto-create companies from Slack. People from external Slack workspaces roll up into Company records automatically. Slack docs
- Company merge. Merge multiple companies into one, consolidating domains, people, and Slack workspaces. People guide
Platform
- Faster page loads. Parallelized queries across Topics, Channels, People, and Company pages.
- Fewer duplicate topics. Rapid-fire conversations no longer produce duplicate topics.
- Docs rewrite. Every docs page rewritten for accuracy and clarity. Quickstart
Agent
- Claude Opus 4.6. The agent runs on Claude Opus 4.6. Agent docs
- Cursor and Devin. Delegate coding tasks from chat, enriched with the relevant feedback and user context before handoff. Coding agents docs
Dashboard
- Scheduled tasks redesign. Review and change scheduled tasks more easily. Automations docs
- Compact priority icons. Topic priority displays more compactly with updated iconography.
- In-app support. Chat with the team from Support in the sidebar.
More
- Discord display names. Discord participants show display names instead of raw user IDs.
- Docs site is live. modem.dev/docs hosts getting-started guides, integrations, and example usage. Quickstart
Agent
- Stop generation. Halt an agent response mid-stream. Agent docs
- Message queuing. Queue follow-up messages while the agent works, and they send when it finishes. Agent docs
- Edit queued messages. Change a queued message before it sends.
- Better tool approvals. See the full Slack message or email content before approving, with a badge when you are the recipient.
- Timezone-aware queries. Time questions like "what happened yesterday" use your timezone.
- Longer conversations. Conversations auto-compact at the token limit instead of erroring out.
Topics
- Filter by company. Filter the topics list to specific companies. Topics guide
- People in the sidebar. Topics show unified People with company info instead of raw participants.
People & Companies
- VIP flags. Mark important people and companies as VIPs. People guide
- Add a person to a company. Assign people to a company from the company page.
More
- Discord image OCR. The agent reads and analyzes images posted in Discord.
- Keyword descriptions. Add optional descriptions so the agent knows when to apply each keyword.
Agent
- Semantic topic search. Find related topics in natural language, not just keywords. Topics guide
- Rich issue cards. Linear issues and GitHub PRs render as interactive cards with status, priority, and metadata. Agent docs
- Date range selector. Choose a 30-day, 90-day, or 6-month window for your queries.
- Clearer tool labels. See "Searching for billing complaints" instead of a generic "Querying database".
- Query scheduled tasks. Ask the agent about your recurring tasks and automations.
- Write-action approvals. The agent prompts for approval before write operations like posting to Slack or creating issues.
- Submit feedback. Share feedback about Modem from the agent chat.
Topics
- Merge topics. Combine duplicate or related topics into one, keeping all history. Topics guide
- GitHub PR linking. Topics link to relevant pull requests automatically. GitHub docs
Integrations
- Slack auto-join. Modem auto-joins new Slack channels matching your prefixes. Slack docs
- Linear default team. Your preferred team is remembered when creating issues. Linear docs
Dashboard
- Shareable conversations. Share read-only agent chat transcripts with your team.
- Fixed Select All. Bulk selection works correctly on People and Companies pages.
People
- Smarter name enrichment. Profiles update display names when a username resolves, like "jdoe" to "John Doe". People guide
- Welcome emails. New team members get a personalized onboarding email when they join.
Auth & Onboarding
- Magic Link sign-in. One link in an invitation email authenticates and joins you instantly. Quickstart
- Auto-Join for organizations. Admins can auto-admit users by email domain, GitHub org, or Slack workspace membership. Team management docs
- Last-used login hint. The login page shows which sign-in method you used last time.
Agent
- Rich issue and PR cards. Linear issues and GitHub PRs render as interactive cards with status, assignee, and quick links. Agent docs
- Better error messages. Clearer, actionable explanations when a database query fails.
Navigation
- Scheduled Tasks in the sidebar. Scheduled Tasks moved to the main sidebar for easier access.
- New keyboard shortcut. Press Cmd or Ctrl + Shift + O to start a fresh agent conversation.
- Channels in Organization Settings. Channels configuration moved into Organization Settings.
GitHub
- Repository selection. Choose which repositories to monitor instead of enabling all. GitHub docs
- Connection overview. See your connected GitHub org avatar and subscription count at a glance.
Notifications
- New-member alerts. Org owners get an email when someone joins the team. Team management docs
Try Modem for your team
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