Canny vs. UserVoice vs. Upvoty: which feature voting board in 2026
Canny, UserVoice, and Upvoty do the same visible thing: customers post a feature request, other customers vote on it, and the team updates a status. The real difference is scale and everything that comes with it — the three tools are priced roughly an order of magnitude apart, and what you get for each step up is process, not a better board.
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Read + clusteredThe short version
| Canny | UserVoice | Upvoty | |
|---|---|---|---|
| Core model | Public or private board with voting, roadmap, changelog | Enterprise feedback platform with boards, portals, and internal capture | Lightweight board, roadmap, and changelog |
| Automated capture | Autopilot ingests from support and call tools, dedupes posts | Consolidates sales, support, and portal input | None; users and teammates post manually |
| Prioritization | Votes plus optional revenue tags | Revenue-weighted: requests ranked by account value | Votes |
| Pricing shape | Free tier, then tracked-user tiers from $79/month | Custom plans roughly $699–$1,499/month, no free plan | Flat plans from $25/month, no free tier |
| Best for | Mid-sized SaaS wanting a serious board without enterprise cost | Large orgs weighing requests by revenue across many teams | Small teams that want voting and nothing else |
Canny
Canny is the default answer in this category: a board customers post to and vote on, a public roadmap, a changelog, and automatic notifications to voters when a post's status changes. Its Autopilot layer pulls feedback in from support and call tools (Intercom, Zendesk, Freshdesk, Gong, Zoom), deduplicates similar reports, and drafts replies, which reduces the amount of manual retyping the board otherwise requires.
Pricing is by tracked user: there is a free tier, and paid plans start at $79/month at small user counts but climb as your tracked-user count grows. Revenue tags synced from your CRM let a request from a large account outrank a louder one from a small account.
The recurring cost is grooming: someone has to merge duplicate posts and keep the board honest, and feedback that never becomes a post — most chat conversation — stays invisible. We compare Canny against the other mid-market boards in Canny vs. Productboard vs. Featurebase.
UserVoice
UserVoice is the enterprise version of the same idea, and it predates most of this category. It consolidates input from sales teams, support tickets, and customer portals, and its distinguishing feature is revenue-weighted prioritization: a request is ranked by the value of the accounts behind it, not the raw vote count, so a $500K account's ask carries more weight than a $10K account's.
That comes at enterprise pricing. There is no free plan, and published breakdowns put plans roughly between $699 and $1,499 per month, with custom quotes based on feedback volume. For a large org running feedback across multiple product teams, the workflow depth can justify it. For anyone smaller, Canny does most of the same job — including revenue tagging — for a fraction of the price.
Upvoty
Upvoty launched as the lightweight answer to both: voting boards, a public roadmap, a basic changelog, a custom domain, and an embeddable widget, with nothing behind it. Plans run from $25/month for one project to $99/month for unlimited projects, with unlimited boards and users on every paid tier and no permanent free plan.
There is no automated capture and no revenue weighting. Everything on the board is there because a customer or teammate posted it. For a small product with an engaged user base, that constraint barely matters; for a team whose feedback mostly arrives in support tickets and chat, it means the board only ever shows a fraction of the signal.
Which one
- A small team that wants voting and a roadmap page, cheaply: Upvoty. You give up automation you probably were not going to configure anyway.
- A mid-sized SaaS team that wants the board plus automated capture from support tools: Canny. It is the most complete board at a price that scales with tracked users rather than seats.
- A large org that needs requests weighed by account revenue across several teams: UserVoice, if the budget is already enterprise-shaped. If it is not, Canny's revenue tags cover the common case.
Where Modem fits in
We build Modem, so weigh this section accordingly. Modem is not a voting board and is not a fourth option in this comparison. All three tools above share one dependency: a request has to be posted to the board to exist. Most requests are not posted — they show up in Slack threads, support tickets, and sales calls, and stay there. Modem reads those conversations directly, dedupes and quantifies the requests, and files them as tracked issues, which makes it a complement to a board (or a replacement, if a public voting page is not something your customers actually use). If your bottleneck is choosing a board, pick from the three above; if your bottleneck is that the board only ever sees a tenth of your feedback, that is the problem Modem works on. What it builds underneath is a context graph — the same issue connected across channels, the same customer across identities — which is why its counts survive scrutiny.
