Feedback in your Teams channels, captured and triaged.
Modem captures messages from the Microsoft Teams channels you choose, including replies, edits, and reactions, and feeds them into the same topic pipeline as your other sources.
How Modem works with Microsoft Teams
Capture messages from the Teams channels you choose and feed them into the same analysis pipeline as your other sources.
Real-time channel capture
Subscribe specific channels and new messages are captured as they arrive.
The full thread
Replies, edits, reactions, and @mentions are all included, so topics reflect the whole conversation.
History included
Import the last 30 days of history from subscribed channels, so you start with context instead of an empty feed.
One pipeline for everything your customers say
Microsoft Teams is one of the places Modem listens and acts. Everything lands in one prioritized view at app.modem.dev, grouped by what people are actually asking for and tied to the people and companies who raised it.
How to connect Microsoft Teams
Connecting takes a few minutes. You need a Modem account and permission to authorize Microsoft Teams for your team.
- 1
Create a Modem account
Sign up at app.modem.dev/auth/signup. Modem has a free plan, so you can connect your first sources without paying.
- 2
Connect Microsoft Teams
In your Modem organization, go to Settings, then Integrations, then Microsoft Teams, and authorize the connection.
- 3
Choose what Modem captures
You decide the scope: which channels, projects, or workspaces Microsoft Teams feedback comes from. Nothing outside your selection is read.
- 4
Watch topics form
New Microsoft Teams activity is classified and clustered into topics automatically, alongside feedback from your other connected sources.
Common questions about the Microsoft Teams integration
Does Modem read all of Teams?
No. Modem only captures the channels you subscribe. You choose them, and you can change the list at any time.
Does Modem capture existing messages or only new ones?
Both. New messages are captured in real time, and you can import the last 30 days of history from each subscribed channel.
How do I connect Microsoft Teams?
In Modem, go to Settings, then Integrations, then Microsoft Teams, and pick the channels to subscribe. The setup docs at modem.dev/docs/integrations/microsoft-teams cover the details.
Try Modem with Microsoft Teams
Connect Microsoft Teams in a few minutes and see your first topics form. Free to start, and support@modem.dev answers questions either way.