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Modem connects to the tools where your users and team already work. Integrations serve two purposes: capturing data (messages, issues, emails) so Modem can analyze it, and giving the agent tools to take action on what it finds.

Data Sources

These integrations continuously capture messages and events, feeding them into Modem’s analysis pipeline. Messages are grouped into topics, classified by type (bug, feature request, praise, complaint), and linked to people and companies.
SourceWhat’s capturedHistorical backfillReal-time
SlackMessages, reactions, threads~90 days (varies by plan)Yes
DiscordMessages, reactions, threads, forum posts90 daysYes
GitHubIssue/PR titles, descriptions, comments, labelsOpen issuesYes (webhooks)
EmailEmail body and threadsNoneYes
All data sources let you choose what to monitor: specific Slack channels, Discord channels, GitHub repositories, or a dedicated email address. Start narrow and expand as needed.

Agent Tools

These integrations give the Modem Agent the ability to take action beyond reading your data. They don’t capture data into Modem’s pipeline. Instead, the agent queries or writes to them on demand when you ask.
Slack is both a data source and an agent interface. Once connected, your team can talk to the Modem Agent via DM or @mention without opening the dashboard.

Setup

All integrations are configured from Settings > Integrations in the Modem dashboard. Data source integrations use OAuth (Slack, Discord, GitHub) or a generated address (Email). Agent tools use OAuth (Linear) or API keys (Coding Agents, MCP Servers). Each integration page has step-by-step setup instructions.

Cross-Platform Identity

When you connect multiple data sources, Modem links people across platforms using shared identifiers like email addresses. A user who messages you on Slack, files a GitHub issue, and emails support gets a single unified profile with their full history. This also works at the company level. Email domains and other signals help associate people with companies, giving you an account-level view of feedback across all sources. See Companies & People for details.

Next Steps