Data Sources
These integrations continuously capture messages and events, feeding them into Modem’s analysis pipeline. Messages are grouped into topics, classified by type (bug, feature request, praise, complaint), and linked to people and companies.
Slack
Capture messages from selected channels. Also lets you talk to the Modem Agent directly from Slack.
Discord
Capture messages from Discord servers. Currently capture-only (no agent interaction).
GitHub
Sync issue and PR metadata: titles, descriptions, comments, labels, and review discussions. Does not read source code.
Intercom
Capture conversations in real time. The agent can also search, reply, and manage tags.
Zendesk
Capture Zendesk tickets in real time, including replies, internal notes, and ticket metadata.
Jira
Capture issues and comments in real time. The agent can also search, create, and update issues.
Jira Service Desk
Capture customer support requests from Jira Service Management, including public replies and internal notes.
Route email feedback to Modem through a dedicated inbound address.
| Source | What’s captured | Historical backfill | Real-time |
|---|---|---|---|
| Slack | Messages, reactions, threads | ~30 days (varies by plan) | Yes |
| Discord | Messages, reactions, threads, forum posts | 30 days | Yes |
| GitHub | Issue/PR titles, descriptions, comments, labels | 30 days | Yes (webhooks) |
| Intercom | Conversations, replies, notes, CSAT, contacts | Admin-initiated | Yes (webhooks) |
| Zendesk | Tickets, replies, internal notes, ticket metadata | None | Yes (webhooks) |
| Jira | Issues, comments, issue metadata | None | Yes (webhooks) |
| Jira Service Desk | Requests, public replies, internal notes | None | Yes (webhooks) |
| Email body and threads | None | Yes |
Agent Tools
These integrations give the Modem Agent the ability to take action beyond reading your data. They don’t capture data into Modem’s pipeline. Instead, the agent queries or writes to them on demand when you ask.
Linear
Search, create, and update issues. Link topics to existing tickets.
Jira
Search, create, and update issues. Link topics to existing issues.
Notion
Search, read, and create pages and database entries in your Notion workspace.
PostHog
Query product analytics, feature flags, experiments, and error tracking data.
Coding Agents
Delegate implementation tasks to Claude Code, Cursor, or Devin, enriched with Modem context.
MCP Servers
Connect any MCP-compatible tool server to extend the agent’s capabilities.
Slack, Intercom, and Jira are both data sources and agent tools. Slack lets your team talk to the agent via DM or @mention. Intercom
lets the agent search, reply to, and manage conversations (when write access is enabled). Jira captures issue activity and lets the
agent search, create, and update issues.
External Agent Access
These integrations make Modem available to other AI tools. They don’t add new data sources or outbound tools for the Modem Agent. Instead, they let external clients call the agent with access to your Modem context.
Modem MCP Server
Use the Modem Agent from external MCP clients like Claude Code, Cursor, VS Code, Windsurf, and Cline.
Setup
Most integrations are configured from Settings > Integrations in the Modem dashboard. Data source integrations use OAuth (Slack, Discord, GitHub, Intercom, Zendesk) or a generated address (Email). Agent tools use OAuth (Linear, Notion) or API keys (PostHog, Coding Agents, MCP Servers). The Modem MCP Server is configured from your external MCP client. Each integration page has step-by-step setup instructions.Cross-Platform Identity
When you connect multiple data sources, Modem links people across platforms using shared identifiers like email addresses. A user who messages you on Slack, files a GitHub issue, and emails support gets a single unified profile with their full history. This also works at the company level. Email domains and other signals help associate people with companies, giving you an account-level view of feedback across all sources. See Companies & People for details.Next Steps
Quickstart
Connect your first integration in 5 minutes.
The Modem Agent
See what the agent can do with your connected tools.