Chat
The conversations where your team and customers already talk.
Slack
Capture messages from selected channels. Also lets you talk to the Modem Agent directly from Slack.
Discord
Capture messages from Discord servers. Also lets you talk to the Modem Agent by mentioning the bot.
Microsoft Teams
Capture channel messages from Microsoft Teams.
Social
Public conversations about your product.
X (Beta)
Monitor public posts matching search queries you define.
Customer Support
Tickets, support chats, and customer-reported issues.
Intercom
Capture conversations in real time. The agent can also search, reply, and manage tags.
Zendesk
Capture Zendesk tickets in real time, including replies, internal notes, and ticket metadata.
Pylon
Capture support issues via triggers. The agent can also search, reply, and add notes.
Plain
Capture support threads: customer emails, chats, and internal notes.
Front (Beta)
Capture shared inbox conversations: customer messages, replies, and internal comments.
Canny
Capture feature requests, bug reports, comments, and votes from your feedback boards.
Route email feedback to Modem through a dedicated inbound address.
Video Conferencing
Recorded meetings and sales calls, captured as searchable transcripts.
Gong
Capture transcripts from your recorded Gong calls, linked to the people who spoke on them.
Fathom
Capture transcripts and summaries from your Fathom-recorded meetings, linked to the people who spoke on them.
Sales & Revenue
CRM records and billing signals from your go-to-market stack.
Salesforce
Query standard and custom CRM objects read-only, with core account and opportunity context kept synced.
Stripe
Sync a read-only mirror of your billing data and trigger automations on subscriptions, trials, and failed payments.
Project Management
Planning systems, so signals can become work.
Linear
Search, create, and update issues. Link topics to existing tickets.
Jira
Capture issues and comments in real time. The agent can also search, create, and update issues.
Jira Service Desk
Capture customer support requests from Jira Service Management, including public replies and internal notes.
Notion
Search, read, and create pages and database entries in your Notion workspace.
Product Analytics
Behavioral context from your analytics tools. Both are query-based: the agent asks them questions on demand, and nothing is ingested into Modem.
PostHog
Query product analytics, feature flags, experiments, and error tracking data.
Mixpanel (Beta)
Query events, funnels, retention, and segmentation.
Code & Coding Agents
Repository activity, error tracking, and coding agents.
GitHub
Sync issue and PR metadata: titles, descriptions, comments, labels, and review discussions. Does not read source code.
GitLab
Sync merge request, issue, and comment metadata. The agent can also search, create, update, and comment.
Sentry
Ingest user feedback into topics. The agent can also search issues, read stack traces, and resolve or assign them.
Coding Agents
Delegate implementation tasks to Claude Code, Cursor, or Devin, enriched with Modem context.
Extending Modem
Connect your own tool servers so the agent can use tools Modem does not provide natively.
External MCP Servers
Connect any MCP-compatible tool server to extend the agent’s capabilities.
What Each Data Source Captures
These integrations continuously capture messages and events, feeding them into Modem’s analysis pipeline. Messages are grouped into topics, classified by type (bug, feature request, praise, complaint), and linked to people and companies.
For Microsoft Teams, Pylon, Plain, Canny, and Jira Service Desk, the backfill is optional, and an admin starts it from the integration’s settings page. The other backfills start automatically.
All data sources let you choose what to monitor: specific Slack channels, Discord channels, GitHub repositories, Pylon triggers, X search queries, or a dedicated email address. Start narrow and expand as needed.
Several integrations are both data sources and agent tools. Slack lets your team talk to the agent via DM or @mention, and Discord by
mentioning the bot. Intercom lets the agent search, reply to, and manage conversations (when write access is enabled). Jira captures
issue activity and lets the agent search, create, and update issues. Pylon captures support issues and lets the agent reply, add notes,
and manage tags.
Setup
Most integrations are configured from Settings → Integrations in the Modem dashboard. Data sources connect through OAuth (Slack, Discord, Intercom, Zendesk, Front), an app install (GitHub, Sentry), an API key (Pylon, Plain, Canny), or a generated address (Email). Agent tools use OAuth (Linear, Notion, Mixpanel) or API keys (PostHog, Coding Agents). External MCP servers use no auth, a bearer token, custom headers, or OAuth 2.1, depending on the server. Each integration page has step-by-step setup instructions.Integrations marked Beta (X, Front, Mixpanel) are still rolled out per organization. If you don’t see one in your dashboard, email
support@modem.dev to request access.
Cross-Platform Identity
When you connect multiple data sources, Modem links people across platforms using shared identifiers like email addresses. A user who messages you on Slack, files a GitHub issue, and emails support gets a single unified profile with their full history. This also works at the company level. Email domains and other signals help associate people with companies, giving you an account-level view of feedback across all sources. See Companies & People for details.Next Steps
Quickstart
Connect your first integration in 5 minutes.
The Modem Agent
See what the agent can do with your connected tools.