Roles
Modem has three roles:| Role | Permissions |
|---|---|
| Owner | Full control. Can delete the organization, manage domain settings, and do everything admins can. |
| Admin | Can invite and remove members, update organization settings, and manage auto-join. Cannot delete the organization. |
| Member | Can view all data and use all features (search, agent, topics). Cannot invite members or change settings. |
Inviting Members
Admins and owners can invite new members:- Go to Settings > Team
- Click Add Members
- Enter one or more email addresses
- Select a role (Member, Admin, or Owner)
- Click Send Invitations
Auto-Join
Auto-join lets people join your organization without a manual invitation. There are three options, all configured in Settings.Email Domain
Set your company’s email domain (e.g.acme.com) and enable auto-join. Anyone who signs up with a matching email address is automatically added as a member.
Free email domains (gmail.com, outlook.com, etc.) cannot be used for auto-join. Only owners can change the domain setting.
Slack Workspace
Enabled by default when you connect Slack. Members of your Slack workspace can join your Modem organization by linking their Slack account.GitHub Organization
When you connect a GitHub organization, you can enable GitHub auto-join. Members of your GitHub organization are automatically added when they link their GitHub account.Removing Members
Admins and owners can remove members from Settings > Team. Removed members immediately lose access. Their historical actions are preserved for audit purposes.You cannot remove yourself if you’re the last owner. Add another owner first.
